Australia’s telecommunications landscape is a mess. After a brief ray of hope when the then federal Labor government announced a majority FTTP National Broadband Network plan in 2009, to the eventually implemented ‘multi technology mix’ NBN that we have now, the digital divide for many Australians has continued to become more fractured. Fast forward to 2021 and there are a multitude of technologies (and associated problems) that Australians must live with in order to obtain what should be a basic utility — internet access.
The COVID-19 pandemic that began sweeping the globe in early 2020 has resulted in several effects that have significantly changed many people’s lives. One of these changes is in how and where people work. Although it could be (rightfully) argued that many employers had already understood and embraced the advantages of true workplace flexibility, it was not until the realities of the pandemic set in that the shift took place in earnest.