What a year. COVID-19 has left barely any aspect of our lives untouched, but in IT the change and acceleration it has wrought led to the pandemic being called ‘CIO of the year’ back in April. And it deserves that title, having shown businesses the value and necessity of investment in IT for working from home and without physical contact. Most of these technologies have been around for a while, and often employees were asking to use them but being refused by recalcitrant IT departments. Let’s go through some of them.